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Comments were not emailed when live session ended

Landon Akiyama

I started a live session for my client to view and comment on photos. The client added comments with specific edits on photos but the live session expired and now I can't find the comments. I was under the impression that the comments would be emailed to my capture one account but I don't have any such email in my inbox or spam folders. Has anyone else experienced this and found a solution? 

 

Thanks in advance! 

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  • Marco Braskov

    Hi, 

    I have a similar issue. 

    My live session ended and all comments are lost. 

    I haven't received an email with them. Is there any way to retrieve them? Thanks

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