Help! .CR3 files export washed out and degraded to all formats *except* jpeg quickProof
Posting here because they make opening a support ticket a massive pita...
I'm color grading .CR3 files, upon exporting variants the resulting file looks strongly desaturated and degraded compared to C1 (not just a little shift, it's mangled). This happens to every file format *except* jpeg quickProof, which represents accurately.
I have tried exporting with multiple RGB profiles - adobe, srgb, prophoto, wide gamut - *all* look washed out and almost exactly the same. I have softproofed multiple RGB profiles with virtually no visible difference whatsoever in CO. Softproofing some CMYK profiles does produce a shift so at least I know the preview is working.
This has been driving me up the f'ing wall. My client finally approved color (via jpeg quickProof files) and now I CANNOT get my color work to output!
These were shot on a Canon EOS R5.
This is not my monitor, it's not a profile issue, and I don't have time to upload log files and screen recordings that won't upload anyway.
Thanks in advance for any ideas.
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And I'm on the latest version of CO.
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Holy sh$t I figured it out. Hopefully this saves someone hours of pain.
It's a bug with the film grain module - specifically the use of Silver Rich. The other grain types appear to be fine. Turn silver rich on and pfffffft, your output image looks like turds.
Sheesh, talk about a needle in a haystack. I'll now climb down from the balcony railing...
I'm still not uploading my logs or making a screen recording, you'll have to take my word for it.
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Oh my good lord. I just reproduced this bug, inadvertently, having forgotten about it, and finally tracked down my own post.
Well f%ck you Capture One. You just wasted me hours of work because the images I got approved that were output with JPEG Quickproof, looked totally different when output as psd's. And those were the ones my assistant finished.
Should I have double-checked the output before sending? Yes.
Did I have a reasonable expectation that my full-res output would look the same as the quickproof output, and the same as what I see on screen in the output module?! FFS YES.
I cannot believe I'm writing this. C1 - you. f%cking. suck.0 -
Lol it looks like the Silver Rich bug was fixed in the 16.4 update. FML.
For some reason I feel like I'm talking to myself here....0 -
This exact thing is happening to me, but I have no Silver Rich layer... This mostly happens with clothing, specifically blues. They look totally greyed/washed out in areas. But the smaller JPEG exports look fine.
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