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Search “Improve Capture One Pro” topic first to avoid duplicate feature requests

Denis Huk
Admin
  • Edited

Dear Community Members,

We’ve noticed a significant number of duplicate posts in the “Improve Capture One” topic. While we understand everyone’s eagerness to contribute, it’s important to keep our forum organized and efficient.

Before creating a new post, we kindly ask that you use the forum’s search function. To make your search more effective, limit the Type filter to Community and the Topic filter to Improve Capture One Pro, Improve Capture One mobile or Request Camera Support. This will help you see if a similar post already exists and avoid creating a duplicate.

Thank you for your understanding and cooperation. Let’s continue making our community a great place for discussion and learning!

6

Comments

7 comments

Date Votes
  • JoJu

    When it comes to functionality of this forum, I'm always prepared for another case of "good intention, bad execution (usually by the limits of this forum software, Denis). That makes it pointless for casual posters to try to find similar posts.

    First view of your post looks like a character mess. This cools any expectations quickly to freeze - if a software has layout problems it will have more structural problems, too, like finding topics... But finding something is no C1 strength anyway... 

    Then I typed the same word into the search field and get very different numbers in results - maybe you need a user account, too, not only the admin account. Anyway, here I only find topics with "improve" in their title. Many topics have a title without that word.

    So I tried to set up another search for "search" as I know some of my requests (to support, which all are labeled as "solved" - which is a bold lie! "Answered" would be the proper tag, "solved" to me is strictly reserved to a successful solution of a problem)

    A lot of things came up I'm not interested in at the moment but have to read all 50 titles.Thisisatexttoshoweditorbehaviourduringfirstcreratingapost.So I went to my profile to copy the exact title to search for. And found 7 posts in the "Improve C1 Pro" section. As long as the search is impossible to be selected for title or content, it's not worth the effort of doing a search.

    Sidenote: On Safari, the editor window shows another exotic behaviour: If I try to edit text above an image, the space key is no longer working.

     

    3
  • Denis Huk
    Admin

    thanks JoJu, zendesk has released an updated help center theme, we will have to do a little extra work to migrate all our custom code, but we also hope that the search will improve after the update

    0
  • Fabrizio Giudici (stoppingdown)

    Anyway, is it possible for moderators to pick only one post per argument and close comments on the duplicated posts, adding a final link to the first one?

    0
  • Marcin Mrzygłocki
    Top Commenter

    Cleaning up is done (linking or removal), most posters just use a revolving door though and their requests leave no trace at the end, because they neither add comments nor upvote the staying requests...

    0
  • Denis Huk
    Admin

    hey Fabrizio Giudici (stoppingdown) Marcin Mrzygłocki we used to search for duplicates manually, now we are working on another solution for this

    0
  • Fabrizio Giudici (stoppingdown)

    Thanks. I understand it's a pain in the ass... but in some way it has to be done.

    0
  • natalirty

    hey Fabrizio Giudici (stoppingdown) Unblocked games 76Mrzygłocki we used to search for duplicates manually, now we are working on another solution for this

    Thanks. I understand it's a pain in the ass... but in some way it has to be done.

    I agree with the opinions of both the admin and the forum members. This is necessary and important but also not simple. Anyway, hopefully it will improve soon

    0

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