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Unable to change my old existing email address




  • Official comment
    Isak V.

    I glad to see you've received help from our customer support to change your email address

    Marking this as completed.

  • SFA
    Top Commenter


    If you have lost access your old email address and so are unabkle to comfirm changes you want to make to your account - notably the email address! - then I would suggest you use the Request Support link (top of page) and send a help request to the "Account .... etc" address sicne the account, presuambly, is also compromised for the purposes of communications.

    The forum is not really the best way to seek help in this instance -  the Help request system is a better option that should also confirm that you are you rather than someone else.


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