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Capture One not opening Topaz DeNoise AI

Troz
  • Edited

Hello.

I have been using Capture One Pro and Topaz DeNoise AI for a year now (Windows). Previously when I selected Image>Edit With>Topaz DeNoise AI the image was first exported as a TIFF, opened in Topaz, then after processing the file, Topaz saved over the TIFF and closed.

Now, when I select Image>Edit With>Topaz DeNoise, the TIFF file is created, but Topaz does not open. I can open Topaz manually, then open the TIFF file from within Topaz and save it manually.

I have tried reinstalling Topaz DeNoise AI,. I have tried deselecting Topaz DeNoise AI from preferences>plugins and reselecting it again.

Things that have changed (I think) since this last worked:

- I have upgraded from Windows 10 to Windows 11

- I have upgraded Capture One Pro 23 from an earlier version to 16.3.3

Grateful for any suggestions.

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Comments

2 comments

Date Votes
  • Richard Huggins

    Try resetting all default apps in windows settings. Its worked for me in the past. 

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  • Troz
    • Edited

    Thank you Richard! That worked for me too.

    Edit: It partially worked in that I could browse to the Topaz executable and open it. But Topaz didn't show up in the "edit with" list next time. To get it to do so I had to close Capture One, then from a Windows Explorer window, right-click on a graphics file and select "open with just once". After that it is now working properly.

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