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Very buggy

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11 comments

  • Ian Wilson
    Moderator
    Top Commenter

    if you actually want help to find the answers to your problems, you'll need to give more details. What version of Capture One are you using? Are you on Mac or Windows, and what version of MacOS or of Windows are you using? Are you using catalogs or sessions or both? Are your catalogs or sessions located on an internal drive or an external one? Does it crash when you do particular things, or randomly?

    Ian

     

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  • FirstName LastName

    Hi. thanks - it is 16.0.2.11, on Windows 10. I use catalogs - not sure how to use sessions and everything is on the internal drive. Crashes are mostly on startup, and importing/exporting

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  • Nicolas Det

    Update to the latest version you can first.

    On my system 16.2 is pretty stable and fast. but 16.3 is unstable

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  • Łukasz Gałecki

    I had many crashes on Windows with AMD Radeon Pro GPU, not so much with nvidia GPU or on Mac. Regardless of version. It was caused by GPU drivers made by AMD, so only fix was to disable hardware acceleration. Now I have Mac and have no issues, even with 16.3 many are complaining about.

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  • Nicolas Det

    Hi,

    we are using NVidia/Intel chip with acceleration disabled.

    Regards

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  • Łukasz Gałecki

    Only with AMD Radeon Pro. Nvidia worked flawlessly. It was at work on Dell workstation some years ago (2 or 3). I can’t tell if it works now. But in case of any crashes first thing I do is to check if disabling hardware acceleration fix issue.

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  • Walter Rowe
    Moderator
    Top Commenter

    Nicolas Det .. Are you using game drivers for your NVIDIA card? Those historically cause more issues with Capture One.

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  • Nicolas Det

    Nvidia studio drivers.
    And the issue is the same without hardware acceleration on 2 different PCs

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  • Frank Lindner

    Have you tried deactivating the virus scanner? Are there the same tools running in the background on the two PCs?

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  • Frank Lindner

    @nicolas det Has drive compression been activated? That can be very bad.

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  • Nicolas Det

    Yes. There is no virus scanner software but the one integrated in Windows which has also been disactivated. No drive compression. Pictures mostly directly on the local SSD but make no difference for the issue.

    An we have the same issue on two different PCs.

    To me this is obviously a bug introduced lately.

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