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16.3.5 subscription doesn’t recognize me (Windows 11)

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2 comments

  • Ian Wilson
    Moderator
    Top Commenter

    If it thinks you have the trial version, you may need to deactivate the trial, then reactivate it with your 16.3 licence key.

    Find Licence... in the menus (sorry, I'm not sure which menu it is on for the Windows version). Choose Deactivate, close Capture One, then when you open it again, it should ask you for the licence key.

    Ian

    1
  • Monica Lord

    Thanks Ian!

    0

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