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Positive Feedback

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4 comments

  • Thomas Kyhn
    Top Commenter

    Good to hear that there are improvements for some users.

    Here, Capture One still becomes unresponsive when I switch between tool tabs. Also on a 2021 Macbook Pro (M1 Max 64GB).

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  • Robert Stebler

    Nice!  I just came to the forum to provide similar feedback.  I work in a large studio environment with many photo bays going at the same time shooting product.  Ever since the first AI update to Capture One there have been so many issues with crashing.  The latest update seams to have fixed most of the instability on our M1 Mac Studio computers. And now that site licenses are coming back it's almost like it's running as well as it did a year ago but now with cool ai features.

    Still have had freezes on older intel based iMac Pros and then the worst bug of all that has existed for over the last 6 years still exists where you move a folder of eips to another location and watch the metadata change.

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  • SFA
    Top Commenter

    Is there any possibility that the problems were somehow connected to some old installation process anomaly across a collection of machines and that subsequent updates between then and now did not change anything that corrected the anomaly, BUT somehow the latest update does make the correction?

    If, for some reason, the machine/OS/Application Software combined to create a glitch of some sort during an installation the wider user base, using what might appear to the the same hardware/software combination, may not all experience the problem at the same time. Some may not experience any problems. Others may experience different problems even though they present as something very similar.

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  • Robert Stebler

    The main crashing was definitely an issue related to the preference plist.  Not sure if it was an issue of not handling preference data from older versions properly or the newer versions were creating their own problem in the plist.  If we nuked the plist things would work again.  Our issue is that we have a lot of photographers that use the computers and we need to be able to automate all of Capture One's preferences.  Capture One only has the ability to applescript some of them and many others are stored only in that plist.  We can't keep nuking the file and setting up the preferences from scratch all of the time.

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