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Improve the update process please!

Comments

4 comments

  • SFA
    Top Commenter

    Eric,

    Is this more of an issue for Enterprise and multi-user customers, like yourself, than for most single license users?

    I guess the challenge is creating a process for a commercial operation that permits almost automatic updates but still allows for some machines to be left with older versions if required. It would also have to allow the licensee's manager to define which systems were allowed to be upgraded and activated in the event that there were more potential computers that "could" be used than there are licenses seats to distribute.

    But it sounds like a good idea on which to base some discussions with the C1 team.

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  • Eric Leszkowicz

    This is a multi user (and users with multiple computers).  On an enterprise level that is a whole different situation.  I am not looking for auto updates. But when an update needs to be applied to a machine I would like to not have to login.  Forcing a login encourages bad passwords.  The software should be able to tell the server that this is a valid license and authorize the download.

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  • Thomas Kyhn
    Top Commenter

    There's a number of requests for this already. This one appears to have the most votes so far:

    https://support.captureone.com/hc/en-us/community/posts/14426368111005-Fix-the-Update-Process

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  • Eric Leszkowicz

    Fantastic I upvoted it. Hopefully this gets fixed.

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