Improve the update process please!

Eric Leszkowicz

• February 22, 2024 12:46

The update process is so frustrating. So many programs with licenses update automatically but downloading updates without requiring a login. Not Capture One. So staff machines I have to go around and update and login for them to update the machines. It is a frustrating process especially given they won’t be able to open sessions if they are not on the current version. This is such a small and well established programming tweak. I have been a capture 1 studio for nearly a decade but everytime I am doing this update process I start to think to myself - could I go back to L****R****? (Of course their tethering option is so bad - the answer is no)

1

• 

  Eric Leszkowicz

  • February 22, 2024 15:16

  This is a multi user (and users with multiple computers).  On an enterprise level that is a whole different situation.  I am not looking for auto updates. But when an update needs to be applied to a machine I would like to not have to login.  Forcing a login encourages bad passwords.  The software should be able to tell the server that this is a valid license and authorize the download.

  0
• 

  Thomas Kyhn

  • February 22, 2024 21:05

  

  There's a number of requests for this already. This one appears to have the most votes so far:

  https://support.captureone.com/hc/en-us/community/posts/14426368111005-Fix-the-Update-Process

  0
• 

  Eric Leszkowicz

  • February 23, 2024 14:22

  Fantastic I upvoted it. Hopefully this gets fixed.

  0

Please sign in to leave a comment.