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export isssue

Marc Jannot

Hello, I can no longer export capture one. I reinstalled the software but it still doesn't work. I'm on a Mac Sonoma M2. Can you help me ?

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Comments

5 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter

    The first thing I would check is whether Capture One has the necessary permissions to use the location where you want to export to. Either in the Files and Folders section of Security and Privacy in MacOS System Settings...

     

    ... or allow Capture One Full Disc Access.

    Ian

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  • Ian Wilson
    Moderator
    Top Commenter

    ... and have you tried restarting the app, and restarting the computer as suggested in the dialog box?

    Ian

    -1
  • Marc Jannot
    • Edited

    thank you Ian, I just checked the permissions and it was checked. I restarted the Mac, the software and export still do not work.

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  • Ian Wilson
    Moderator
    Top Commenter

    Can you show us a screenshot of the Export recipe you are trying to use?

    Ian

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  • Marc Jannot

    I think the problem comes from the Mac, I used another Mac session and it works. I actually think it's a permissions problem on my computer. thanks for the help

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