Session images randomly become corrupt-looking
I used to be on the perpetual license for Capture One, which ran flawlessly, but recently switched to the subscription version to get access to some of the newer AI tools (which I love!) but I consistently have this issue occuring below.
It will usually be triggered by me applying a healing mask or simply rating an image. The viewer will show me some other random image from the same session, always at a 90 degree rotation and with these crazy effects added, making the file look corrupt, but it's not even the image I have highlighted (see the row on the right).
The only way to fix it is quit and re-open the program, but it's infuriating and constantly interrupting my workflow. Are there any ideas on how to potentially fix this, or does anyone know what's causing it?
I'm running a 2021 Macbook Pro 16" M1 Max chipset (if that matters).
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it's not even the image I have highlighted
No idea about the wrong image shown, but when an image shows something weird looking the first thing I'd try to disable the Hardware acceleration in preferences.
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I agree with BeO that checking whether disabling hardware acceleration makes a difference is worth a try.
Also, if the wrong image is sometimes being displayed, I'd try verifying your session.
And lastly, are you running a version of MacOS that is supported by the version of Capture One you are using? Refer to the release notes to check.
Ian
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Having the same problem on my PC, happens often, especially with exported DNG's from Adobe Lightroom
Most often happens when you check exposure warning
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Thanks for your responses!
I'll give this a go, and double check my MacOS version.
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Check the release notes for your version of Capture One to make sure it is certified for your OS version.
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Same here. This bug is definitely triggered by healing layers. Once I remove the healing layer the viewer shows the correct image again without any weird effects. (macOS Sonoma 14.4.1/ M2 Max).
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Matthias Vogel - what version of Capture One, and does it officially support Sonoma 14.4?
Ian
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Latest version of C1 Pro (16.3.8). Yes, it does.
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OK - that was worth checking. What if you disable hardware acceleration as an experiment? If that cures it, then try rebuilding the hardware acceleration kernels as explained here.
Ian
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Just coming back to this to say that disabling hardware acceleration did the trick for me. I’ve had zero issues since.
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