Rename batch issue 16.4.2.1
Did a shoot for a client
next day she was not able de batch rename for all files pictures.
code :0
c1pro did not allow cause she didn't have the privilege.
only way was to delete captureOne folder (setting _caches) then rename and reapply curves & ajustements
Lost so much time doing so
tried to recreate new season with raw files but same thing happens
latest Os version and latest c1pro versions
Is that a bug or what
client was bad tripping , 500$ / years , I am certainly expecting a discount and better service
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I had this same issue yesterday. Nothing had changed with CO 16.3 but I suddenly couldn't do batch rename. I decided to install the latest CO 16.4.? (for which I found that it was considered an upgrade and had to pay). The same thing was present with the new version. I finally used Time Machine (Mac Studio M1) to restore all the Capture One related info in Application Support. That solved the problem but I don't know the initial cause.
I did have to rebuild all my batch rename presets which was a hassle but not a major time consumer.
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Please open support cases to report issues. Capture One does not use the forums to track issues. The forums are primarily for users to help other users.
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Actually, I did open a support case and also informed CO about the potential solution that I found. In my case it wasn't a major client issue but it still indicates that there might be a bug in the software.
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Hi George!
I have the same problem. Wondering if there are any users not struggling with this issue related to the latest version. Must be the case if it is a general bug unless the problem is initiated when some specific settings done.
Regarding your solution, did you delete the entire Capture one folder and replaced it with the same from time machhine? Suppose you found a version prior to the date you installed the new versio
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Hi Per,
Yes, I went into time machine and got the folder for Capture One under ./Library/Application Support from a week before. That was more to make sure that I didn't have any unknown changes in the days prior to the problem. Since restoring those files and rebuilding my presets I have not had any more problems with the batch rename.
I still don't know what caused the problem in the first place as nothing at changed on my system.
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