One CR3 file not recognized - seen as variant

Vegar Oyfoss

• September 07, 2024 13:08
• Edited

Yesterday I was tethering as usual. I am on Windows 11 laptop and have the latest version of Capoture One Pro

One image has all the sliders greyed out and it is recognized as a variant. Session is called 2024-09-06 Adela

This happend both on my tether laptop and when I transfer them to the editing Destkop. Both ahve the same Windows and C1 version

The weird workaround I found was to close the session, and open a DIFFERENT session (2023-10-15 Kamca) . I will immediate close this session, and go into WIndows Explorer and double click on the CR3 file which ahs the proble, This will promt C1 to open in the 2023-10-15 Kamca session, but images from the 2024-09-06 Adela session. And now it magically works

Any one understand what is the issue,and how to fix it? Or is it simply a weird bug?
And to be clear, the issue is still there when I go back and open the proper session called 2024-09-06 Adela. It only works with the mentioned workaround

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  Walter Rowe

  Moderator

  • September 07, 2024 14:18

  

  Definitely open a support case. Seems like a weird bug.

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  BeO

  • September 11, 2024 04:31

  

  Try this:

  Goto menu File>Verify catalog or session, and verify your Adele session.

  Or, remove the image from Adele session (Image>Delete from disk). Be sure you have a image file copy before you do this. Close C1. Restart and verify your session again. Put the file copy to the desired location and import it (if you usually import images to your session) or just put the file to the Capture folder.

  The point is that I can image a bad record for this image in the session database, and the above steps possibly get rid of it.

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