Unable to import images from external usb3 ssd!

g262

• September 21, 2024 16:48
• Edited

How do I troubleshoot what is going on here- trying to import files from a folder on a brand new SanDisk USB3 USB, and it basically hangs... 10 images/minute?!  How can I troubleshoot this latest catalog management issue I'm having?  Sorry to sound frustrated, but my image library has been impossible to manage since switching from LR to C1P... harumph...

[Brand new MacBook Pro M3 Plus, 36G RAM, SanDisk ext SSD, MacOS 15.0 (24A335)

 

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  Walter Rowe

  Moderator

  • September 21, 2024 15:31
  • Edited

  

  What model of SSD? It could be slowing things down. USB3 does not equate to fast if the entire pipeline isn't equally fast. Is the cable good? Sometimes cables create issues too. Also check if you have any other tools running like a cloud drive service that is competing with Capture One to read the drive to back it up.

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  g262

  • September 21, 2024 15:34

  SanDisk Ultra GO Dual Drive USB 3.1 & USB Type-C OTG Flash HD.  Clean rebooted system, without any backup services running.

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  g262

  • September 21, 2024 15:59

  Ultimately, the import only displays 16 of 3,300 images...

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  Ian Wilson

  Moderator

  • September 21, 2024 16:03

  

  I see you have exclude duplicates turned on. That can be a terrible slower-downer.

  Ian

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  Walter Rowe

  Moderator

  • September 21, 2024 16:06

  

  Ian Wilson is right .. exclude duplicates really slows things down. also if you have metadata syncing turned on that will really slow things down.

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  g262

  • September 21, 2024 16:09
  • Edited

  Same results when `excluded duplicates` is not checked... :(

   

  

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  g262

  • September 21, 2024 16:25

  Could this be because the device is flash, vs SSD or HDD?

   

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  Michael Zeldin

  • September 22, 2024 03:54

  What happens if you select only the image files to import and do not include folder 2023 nor archived items? 

  As of today, I see no sign that Mac OS 15 is considered ok to use with Capture One, current version (s), but that may not be a problem given the experiences of some users. 

  Im assuming you can easily copy those image files onto the drive of your Mac and then into Capture One, in case you need to get going sooner rather than later. 

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  PCS

  • September 23, 2024 07:08
  • Edited

  Flashdrives are usually very slow, I looked at your model and read people complaining they only got 2mb/sec....

  You can test this, as earlier mentioned, by copying the files directly to your computer(without using C1).

  I would advise using a real SSD harddrive.

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