New Cloud transfer problem

David Grandy

• October 23, 2024 15:21

I installed C1 6.5 and then watched the new Capture One Cloud Settings tutorial. I have All-In-One so I eagerly sent my saved current Windows 11 C1 desktop workspace to the Cloud so I could then download it to my notebook computer. I should say that I sent ALL of my saved desktop workspaces to the Cloud, and have chosen Replace when C1 indicates that some of these are already there in the Cloud. The problem comes when I go into the Cloud on my notebook computer - updated to C1 16.5 as well. It does not "see" my current desktop workspace as an option in the Cloud, or any recent backup workspaces, although it does see older workspace versions. What am I doing wrong?

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  Walter Rowe

  Moderator

  • October 24, 2024 22:17

  

  I assume the notebook and desktop are signed into the same Capture One account?

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  David Grandy

  • October 24, 2024 22:24

  Yeah.  I figured it out.  I just didn't have Tab A in Slot C.  My error, and all good now.

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