Pixelated previews without details in 16.5

Maksim Pyatkovskiy

• October 27, 2024 23:32

Hi everyone I am not longer able to zoom into pictures in my catalog (or any new session) after installing 16.5 update. I tried just about anything: regenerated previews, deleted Cache folder, disabled GPU acceleration. Nothing helps! And the strange thing is that previous versions (16.4 and older) were working perfectly fine. Has anyone encountered this problem? Am I missing something obvious? I already reported a bug in a dedicated forum but not counting on a quick response... Has anyone else seen this issue?

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  Ian Wilson

  Moderator

  • October 28, 2024 16:34

  

  What version of MacOS or of Windows are you on? Are you using a catalog or a session? If it's a catalog, where are the image files located?

  Ian

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  Maksim Pyatkovskiy

  • October 28, 2024 16:57

  Hi Ian,

  thanks for responding.
  
  I am on Windows 11.
  
  The images are located on the same drive (SSD) along with the catalog.
  I also reproduced exactly the same problem in a completely new session.
  
  This issue is reproducible for RAW file and even for JPEGs.
  And lastly, it does not happen in culling mode (when C1 bypasses previews).
  
  This has to be related to previews.

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  Maksim Pyatkovskiy

  • October 29, 2024 03:35

  I fixed the problem by refreshing (regenerating) the color profile of my display. I simply rerun ColorMunki which regenerated ICM file for the monitor, restarted C1 and every picture was full of details.

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  Ian Wilson

  Moderator

  • October 29, 2024 08:25

  

  Pleased to know you managed to solve it. And thanks for telling us the solution, which may help someone else.

  Ian

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