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Problems accessing the NAS system

Stefan Leitner

Every time I try to start a session on my NAS system using C01, the application crashes. Access is not an issue with all other tools, thus I can work straight on the NAS free from any performance limitations. My NAS's read and write speed is 600Mb/s according a speed test. This should be plenty, in my perspective. Exists a solution to resolve this? Given C01 provides multi-user licenses, one would expect such an issue to be absent. Thank you for your assistance.

System:
C01 Version: 16.5.4.26
MacOS: Sonoma 16.4
NAS: Ugreen

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  • Sergi Salillas
    Admin

    Stefan Leitner

    Hello, 

    While it is possible to work from A NAS server, Capture One does not officially support working directly off a NAS for Sessions or Catalogs, as this can lead to instability and crashes, regardless of network speed. While storing images on a NAS is possible, we strongly recommend keeping the session database (.cosessiondb) or catalog (.cocatalog) on a local drive to ensure stability.

    For a possible workaround, try:

    1. Ensuring you have full read/write permissions for Capture One on the NAS.
    2. Testing with a new session stored locally to check if the issue is related to NAS access.

    While Capture One offers multi-user licenses, it is not designed for real-time multi-user access to a single session or catalog file over a network. For collaboration, users typically work on separate local sessions/catalogs and sync final files manually on a shared folder. Or using Capture One Live. 

    Please if you need further support regarding this topic file a ticket with our support team: 

    https://support.captureone.com/hc/en-us/requests/new

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