Issue when copying adjustments from a single tool

Jonathan Vande Putte

• January 12, 2020 09:50

Hi

Lately, since a few weeks, whenever I copy adjustments using the "double arrow icon" from for example the color balance tool and then paste it onto another image, it also copies other settings such as white balance, highlight recovery, ...

In the past, copying adjustments of a single tool worked as a charm, now not anymore so it seems. If I want to copy a single tool now I must use the double arrow icon with the shift key on hold to apply it to the target image.

I've already asked for support at Capture One without any reply until now.

Any advice on this?

Thanks in advance

Jonathan

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  Paul Steunebrink

  • January 12, 2020 13:45

  This is weird. If you use sessions, create a new session. If you use a catalog, verify the catalog. If the verification succeeds and the issue persists, make a new catalog and try with a few images.
  
  You could also test with a few images which tools are affected. You can even make a new variant to test. This will helps to target the issue for R&D if you like to raise a support case.

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  Jonathan Vande Putte

  • January 13, 2020 16:53

  Hi
  
  I always use different sessions for each of my projects. It persists through all of them. I just tested the double arrow copy method on multiple tools (exposure, high dynamic range, color balance, white balance) the error happens on every single one of them...

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  Paul Steunebrink

  • January 13, 2020 19:22

  My next suspect is your preference file. You can find it in the folder:
  C:\Users\[user_name]\AppData\Local\Phase_One\CaptureOne.exe_StrongName_...\13.0.0.155
  Here you find the file user.config. Close Capture One, rename the file (or delete it) and start Capture One again, and try the double arrow again.

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