Capture one 20.0.2: cannot edit offline any more!

marcoi

• January 28, 2020 06:10

Hi.
Yesterday I installed co 20.0.2 on a previous 20.0.0 version.
From that point I'm unable to edit offline files anymore! They are read only! If I attach the external drive it works again, but disconnecting it files are read only again!
Does anybody else have this problem too?

1

• 

  Paul Steunebrink

  • January 28, 2020 08:23

  I can confirm this behavior. It is only on Windows, the macOS version is not 'affected'. I will report this and I advise you to do that as well in a support case.

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  Marc Bélanger

  • January 28, 2020 23:12

  Same problem for me, I report the problem to the support.

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  Razvan Nita

  • January 30, 2020 14:44

  Same here, Windows version, and its a shame, because i use quite often offline editing.
  Waiting for a solution.
  
  Thanks!

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  David Bleeker

  • February 04, 2020 12:06

  The strange thing is that you can edit the off line images by using shortcuts!
  But all sliders are greyed out.
  
  David

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  Razvan Nita

  • February 04, 2020 12:09

  So David, its more like a bug in this minor version update.
  P.S.-i guess now i'll have to learn all the shortcuts...

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  Jiři Paseka

  • February 05, 2020 08:46

  I have the same problem with version 20.0.2. Version 20.0.0 works without problems. I assume a bug in the latest version of the release. Support contacted.

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  Paul Steunebrink

  • February 06, 2020 19:47

  The issue is acknowledged and a fix is requested from R&D.

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  Adam De-Ste-Croix

  • March 10, 2020 15:57

  New to C1 and after struggling all day to find a way to work offline like in LR I find out its a bug! Thanks to you guys for pointing that out, wish I'd found you earlier! Is there a way we can flag this to Phase One so they get a fix in place?

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  BeO

  • March 10, 2020 16:22

  

  Please see the link top-right on this page "submit a request" for any bug, support or feature request.

  regards

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  Adam De-Ste-Croix

  • March 10, 2020 16:25

  Thanks BeO. I did that.

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  Chris

  • March 16, 2020 18:27

  Hi, I have opened a ticket on this issue 14 days ago. The feedback from support so far is unusable.

  version 20.0.3 has not resolved the issue

  Vote +1

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  Razvan Nita

  • March 30, 2020 12:32
  • Edited

  Edit offline files is back again in 20.0.4 version, so who is interested should update to this new version.

   

  P.S.-i havent checked for other bugs, so please follow the forum posts.

   

  Thank you, Phase One!

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