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Delete key - bad behaviour /bad design

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6 comments

  • Ian Leslie
    Given this is a user to user support forum there is no one reading this who will "address this matter" quickly or otherwise 😄

    To engage Capture One support you need to click on the "submit a request" link at the top right of support pages. Go here:
    https://support.captureone.com

    To further the discussion you are saying that you have set <shift>Delete to delete images but just plain Delete also does the same action? Yikes, I wonder if there is a way to work around this by remapping the Delete key to some other action in the keyboard short cut editor? I'm not in front of my C1 machine at the moment to try it.
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  • Geoff Lacy
    Thank you for the support link. I'll forward the post to support.

    Yes. The delete key is Programmed to delete a photo to the Capture one catalog trash.
    The default Keyboard shortcut cmd-delete is will delete a photo. This is ok and desired. Though I remapped cmd-delete to shift-delete to move the photo to c1 trash.

    Accidentally pressing delete key will also delete and move your photo to c1 trash -- there is NO Keyboard shortcut to change the delete key (or way to turn off).

    Test 1. In a catalog session, select a photo. Look in Edit menu> delete. Even though it is greyed out, press the delete key and your photo is deleted (moved to catalog trash). Undo brings it back.

    Test 2. Select a photo. Create a new layer, layer is highlighted. Press delete and the layer deletes. ok. Undo to get your layer back.
    2a> with layer selected and highlighted, tap B key for brush. click on the photo and the layer goes grey. tap delete key and you get a beep. ok.
    2b> tap another photo then go back to the previous photo with layers. The same layer is highlighted (working layer but grey) and you've still got your brush selected. You can change your brush size with the square bracket keys etc. But, if you have not clicked on the photo and you accidentally press the delete key instead of the square bracket key -photo is deleted.

    There is not consistant behaviour...
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  • Ian Leslie
    contactzero wrote:

    There is not consistant behaviour...


    Indeed, and as you point out pretty undesirable too.
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  • SFA
    Is it not the case that the "Delete" key obeys the OS conventions as a "Standard" practise?
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  • Ian Leslie
    Not in the description that @contactzero laid out above. The delete key sometimes works on one thing and sometimes on another and it does not sound like the user can easily predict what it will do.

    I can see why he tried to remap it to avoid accidentally deleting the image he is trying to work on.

    Personally I would not want to remap the delete key - I like deleting images using the delete key. But I really would not want to have my image be deleted when I was trying to delete a layer or some other item. I think the bug is in not being clear what is going to be deleted.
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  • SFA
    We haven't had a discussion about "delete" functions for quite a while.

    There is another small consideration in terms of understanding in that a user's keyboard layout may also highlight certain issues more or them than for others.

    For example the KB on my notebook has the brush size control keys (left at the default Shortcut mapping) distant enough from either of the possible Delete standard keys that I cannot imagine having that specific problem, though I may have other conflicts that are perhaps less critical operationally.

    It's just a variable that may mean others are not fully cognisant of the potential annoyance of the problem simply because they do not experience it.


    Grant
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