Activating license C120 Pre Order

Kurtb Pas

• December 04, 2019 19:43

Hi,

I bought the Capture One Pro 20 - Pre-order action.
Today I downloaded and installed C1 20. But no idea what license to use for activation.
Any code on the invoice of the pre order gives an error.

Who can advice?

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  Keith Reeder

  • December 04, 2019 19:49

  https://support.captureone.com/hc/en-us/articles/360004099138-How-to-use-your-Capture-One-20-pre-order-code
  
  Follow this to the letter, then report back.

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  SFA

  • December 04, 2019 22:20

  From the email sent to pre-order clients. The Pre-order code sent by email when you pre-ordered is a Coupon Code to be used at the checkout.
  
  Your Capture One 20 is waiting for you
  
  You have a pre-order of Capture One 20. Click on the link below to access the upgrade store and use your pre-order code at checkout (the code appears as license key in your order confirmation email).
  
  Once the "order" is placed the new license key will be sent to you by email.
  
  For answers to more questions have a look here:
  
  https://support.captureone.com/hc/en-us/articles/360003088138-Capture-One-20-FAQ
  
  
  HTH.
  
  
  Grant

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  Kurtb Pas

  • December 06, 2019 07:09

  Thanks! I'll check this weekend.

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  Lars Hennings

  • December 06, 2019 08:04

  Hi, and what is to do for computer 2? Computer 1 installed it self including the key. But computer 2 takes no key I know/ find. In my account is no one for C1-20, only for -12 (and the old one we never are aloud to speak about). I see no instruction helping. Reg. lars

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  Lars Hennings

  • December 06, 2019 11:41

  OK - after I sent a mail to Ph1 the KEY came just now; both works now.

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