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EXIF data shutter speed always showing as 1s Sony Express

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14 comments

  • SFA
    steveatesh1 wrote:
    As I familiarise myself with the C1 Sony Express version (for now) I have noticed that all of my photos are showing as a 1 sec shutter speed in the EXIF data, no matter what lens I use.

    Is that bug or am I missing something obvious?

    I'm using a Sony A7iii with GM lens, latest Mac OS.

    Not a game changer but I'd like it right if possible.

    (sorry if this should be on the other forum?)


    What has the lens choice got to do with the shutter speed?

    Where are you looking to see the EXIF data showing 1 second?

    The information displayed under the image in the viewer? If so what size are your Preview images and how wide are they on screen compared to the available screen width?

    If you are looking in the Metadata Tool, what values do you see in the "EXIF - Exposure" section?

    If that shows 1s and you are sure that the images were not taken at that speed then you would indeed seem to have something unusual going on and I would suggest that either you share a file on a file sharing service so that people here can check with their systems to see if they see the same result or you simply contact the Capture One Support Team by creating a Support Case on the web site and ask them what they think might be going on.


    HTH.


    Grant
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  • steveatesh1
    Thanks Grant,

    it is indeed the data under the Metadata Tool, "Exif - Exposure" setting you mention, I added the info about different lens because its not just restricted to one lens, C1P express for Sony on my system is showing all my shutter speeds as 1s when clearly they were not, my previous editing software shoes the shutter speed correctly.

    It must be a bug then, thank you for your help.
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  • SFA
    steveatesh1 wrote:
    Thanks Grant,

    it is indeed the data under the Metadata Tool, "Exif - Exposure" setting you mention, I added the info about different lens because its not just restricted to one lens, C1P express for Sony on my system is showing all my shutter speeds as 1s when clearly they were not, my previous editing software shoes the shutter speed correctly.

    It must be a bug then, thank you for your help.


    Certainly a strange one.

    Sounds like the code that translates what the camera record for speed into something that a human understands and expects is not preforming as planned at some point but it seems odd.

    There are probably a few factors in play (as usual with software) and a number of variables in the mix so probably best left to the Support Team to take a look.

    It would be interesting to know if anyone else is seeing the same problem and what their system config is.


    Grant
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  • Rodney Brown
    I don't think this is a Sony Express issue alone.
    All of my images come up as "1 s" on Fujifilm Pro 12.1 as well.
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  • SFA
    RodB wrote:
    I don't think this is a Sony Express issue alone.
    All of my images come up as "1 s" on Fujifilm Pro 12.1 as well.


    I would not expect this to be a manufacturer specific problem here although that is not an impossibility depending on how the shutter values have been presented in the body.

    Where are you seeing the 1 Sec value?

    In the Exif data as reported by the Metadata tool?

    In the Labels beneath the Viewer window?

    Somewhere else?

    If you go into the Filters tool and then use Show/Hide filters to activate the Shutter speed filter (assuming it is not already activated) what values does that offer?

    Are these all straight our of the camera RAW files with no special in camera settings used during exposure?

    What SHOULD the values be - anything at all or are only certain speeds affected?


    Grant
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  • Rodney Brown
    I see 1s under the image and in the Metadata tab. I'm looking at an image right now that is reported by Capture One as 1s, but ON1, Luminar and Explorer all report it as 1/27 sec.
    Some more digging, a 10s exposure shows as 1/1000s, and a 2s exposure shows up as 1/4s.
    Seems like a simple bug.
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  • SFA
    Hmm.

    1/27th is a rather oddly precise value.

    I think the best option for both of you would be to create a Support Case and give the Support Team the details and a sample file if they have not seen the problem before.

    It would quite a surprise if there is a bug of that nature that has not been noticed.

    RodB - are you using a Mac as well?

    Steveatesh1 - What do you mean by "latest Mac OS" ?

    The latest official release or the latest beta?


    Grant
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  • Rodney Brown
    No mac, latest Dell XPS.
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  • SFA
    RodB wrote:
    No mac, latest Dell XPS.


    Have you got a file you could share via a sharing service?

    I use Canon but I have a few RAF and ARW test files collected over the years and all of those that I have checked seem to have entirely valid values for shutter speed, etc. The only one that shows 1 s is an XT1 RAF file from a few years ago and as it's a test shot of a test setup in a studio the 1s exposure may is probably correct.

    I'm running 12.1.1 on a Dell Precision with Win7 Pro.


    Grant
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  • Edward Moroch

    Has anybody got a solution to this issue? I'm having the same issue, however, mine is slightly different. All Sony raw & JPG have correct shutter speed, but all Canon and Fujifilm raw & JPG show up with 1s shutter speed.

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  • Ruud Z

    This topic startet a year a go but it looks like not solved. I recenty purchased Capture One 2020 for Fujifilm and have the same problem: all pictures show a 1 second shutterspeed in the EXIF and shown under te picture. Could this please be solved?

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  • Permanently deleted user

    Have you tried Edit -> Preferences -> Image -> Metadata section -> disable: "Prefer sidecar XMP over embedded Metadata"?
    And then right-click on a problematic image and choose "Load Metadata".

    Could be that CaptureOne reads the wrong shutter speed value (from xmp instead of from the embedded in the image).

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  • Ruud Z

    Thanks Tomasz, that makes the difference! C1 support could not help me out. You did ;)

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  • Stephen Hopkirk

    Thanks Tomaz, that appears to have sorted it for me looking at a few images. Really appreciate it after all this time! 

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