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Comments

9 comments

Date Votes
  • Willy Knuever
    Is it new that after updating I have to activate it anew? Curious.

    Willy
    0
  • Ian Wilson
    Moderator
    Top Commenter
    I wouldn't expect to have to do that, and I didn't have to. What did you do to update?

    Ian
    0
  • Willy Knuever
    As always (since version CO 3) I uninstall with CCleaner the old version and after that install the update.
    0
  • Paul Steunebrink
    NN383 wrote:
    As always (since version CO 3) I uninstall with CCleaner the old version and after that install the update.

    Next time, do not use CCleaner. It apparently deleted the activation file. Just install the update on top of the older version.
    0
  • Willy Knuever
    Oké, but why now? Everytime I used CCleaner first to uninstall the old version. Everytime since version CO 3 (!) and yet it deleted the activationcode? Why now? CCleaner hasn't changed but CO.

    Paul, thank you for the answer. I will follow your advice.

    Kind regards, Willy
    0
  • Paul Steunebrink
    NN383 wrote:
    CCleaner hasn't changed but CO.

    I would not be so sure about that. Other than that, it is an unnecessary step because you keep using the program and installing a new version on top of it is an accepted practice. It would be a different story if you would finish using Capture One altogether.
    0
  • SFA
    I see no need to remove a previous version.

    I have multiple versions installed (in separate folders). No problems I am aware of.

    Which flavour of C1 are you running?

    An "Express"version, a "Pro" version or the "DB" version?
    0
  • Willy Knuever
    Hi, Grant,

    A Capture One PRO version on Windows Pro 10.

    Willy
    0
  • SFA
    NN383 wrote:
    Hi, Grant,

    A Capture One PRO version on Windows Pro 10.

    Willy


    In that case as others have already said, no I would not expect to have to re-activate - but I always either install over the top of the earlier release of the existing version OR, if there have been some significant enhancements install alongside for a while for testing.

    DB and Express versions used not to require keys for activation. They do now and I wondered if that had changed something but since you don't have them we don't need to consider any possible effects.


    Grant
    0

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