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"Failed to connect with database"

Comments

7 comments

  • Paul Steunebrink
    No idea, but have you tried to verify and repair the database (File menu, Verify)?
    0
  • David Tanner
    That’s also the message I get if I try to verify. I’ve restarted the MacBook and still getting the same message.
    0
  • SFA
    Is it just the on session that is a problem or are all sessions the same?

    Are there many images in the session?

    Was it created as a C1 V20 session or converted form an earlier version?

    Grant
    0
  • Paul Steunebrink
    If you can not repair the session database (a.k.a. the session file), you could search the web for an article with instructions. Search for 'fix a corrupt session file'.
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  • David Tanner
    SFA wrote:
    Is it just the on session that is a problem or are all sessions the same? Just this session

    Are there many images in the session? Around 100

    Was it created as a C1 V20 session or converted form an earlier version? C1 V20

    Grant
    0
  • David Tanner
    Thank you. There is a specific post on this though I am unable to create a hyperlink.

    https://support.captureone.com/hc/en-us/articles/360002418977-How-to-replace-a-corrupted-broken-session-

    which has been most useful if anyone else runs into the same problem.
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  • SFA
    datz wrote:
    Thank you. There is a specific post on this though I am unable to create a hyperlink.

    https://support.captureone.com/hc/en-us/articles/360002418977-How-to-replace-a-corrupted-broken-session-

    which has been most useful if anyone else runs into the same problem.


    Hello datz,

    The automatic hyperlink functionality has been disabled in the forum to discourage spam posting with hidden links.

    Hopefully users can either copy and paste the posted link into their browser or perhaps highlight the link and right click to launch a tab/window to view the link.

    It' certainly still worth posting these useful links!


    Grant
    0

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