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cannot use luma range

Permanently deleted user
  • I create a new filled layer

  • The image show with the red mask overlay

  • I click on luma range

  • entire app locks up

  • the luma range dialog does not appear

  • I click anywhere and I get a chime but nothing happens

  • I have to kill the app and relaunch

  • On an Asus ROG laptop

  • Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)

  • 32 GB RAM

  • NVIDIA GeForce GTX 1050 Ti


I will post and link to a picture of the screen on flickr with a caption, luma range craters Capture One on my laptop if it helps you to see what it looks like. I don't see any way to attach the image here. Let me know if you'd like me to do that.

Thanks in advance for your assistance.
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Comments

3 comments

Date Votes
  • IanS
    BillRosmus wrote:
    • I create a new filled layer

    • The image show with the red mask overlay

    • I click on luma range

    • entire app locks up

    • the luma range dialog does not appear

    • I click anywhere and I get a chime but nothing happens

    • I have to kill the app and relaunch

    • On an Asus ROG laptop

    • Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)

    • 32 GB RAM

    • NVIDIA GeForce GTX 1050 Ti


    I will post and link to a picture of the screen on flickr with a caption, luma range craters Capture One on my laptop if it helps you to see what it looks like. I don't see any way to attach the image here. Let me know if you'd like me to do that.

    Thanks in advance for your assistance.


    First port of call is to update your graphic drivers. Which OS. Works fine for me on Win 10 (1909)

    Ian
    0
  • Permanently deleted user
    I just got home and tried it again but with my BenQ SW271 27 inch monitor plugged into the HDMI port, and Luma Range works properly. But obviously it does not work when my laptop has to rely on its own screen. Very strange.
    0
  • Paul Steunebrink
    Have you tried to set the hardware acceleration for display to Never, at least when you work with your laptop without an external screen?
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