Capture One 20 does NOT create Start Entry

Werner Böckelen

• December 04, 2019 20:43

Today I updated from C1-12 to C1-20 successfully.
I did NOT deinstall my C1-12 environment!

NOW: after Installation of C1-20 I found a start icon on my Desktop, BUT no Start Entry within PhaseOne.
There is Capture-One Entfernen (Deinstall) but NO Start for C1-20 just for C1-12.

To me that's a clear Installation BUG of C1-20?
Who else made this experience?

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  Ira Weiss

  • December 04, 2019 21:18

  Yes, had the same problem. I pinned the shotcut to the taskbar, but no Windows Start menu icon.

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  Permanently deleted user

  • December 04, 2019 22:30

  Same problem.
  I've tried to add it manually but I discovered that actually there's already the link icon in
  
  C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Phase One\Capture One 20
  
  Oddly it's not shown in start menu where I could see only "Capture One 20 on web" icon.
  
  I had a feeling that uninstalling 12 would make Capture One 20 link appear. Bingo! There must be some sort of conflict between the two entries.

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  Jens_A

  • December 05, 2019 07:16

  ClauS wrote:
  
  I had a feeling that uninstalling 12 would make Capture One 20 link appear. Bingo!

  
  Ok, thanks! uninstalling now ...

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  Oliver Flöricke

  • December 05, 2019 09:35

  ClauS wrote:
  
  I had a feeling that uninstalling 12 would make Capture One 20 link appear. Bingo! There must be some sort of conflict between the two entries.

  
  
  Thanks! I had the same problem and uninstalling C1 12 did the trick.

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