20 Crashes while masking

Permanently deleted user

• December 17, 2019 19:45

Capture One 20 crashes every time I attempt to make a simple brush mask.

I'm using a MacBook Pro running 10.15.1/ Canon 5Diii.

I didn't have this problem two weeks ago. Is anyone else experiencing this? Capture One team, any fixes coming soon? My client's images have just come to a grinding halt.

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  SFA

  • December 17, 2019 21:16

  As an experiment - try turning off Hardware Acceleration in the preferences to see what happens (if you have not done so already).
  
  Has anything changed on your system just before the problem started?
  
  Have you already tried re-booting the system 2 or 3 times WITHOUT RESTARTING ANY APPLICATIONS between the reboots?
  
  
  Grant

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  ANLI

  • December 18, 2019 10:33

  try switching workspaces. end in the default one.

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