capture one 20 for MAC continuous crash

Anna Comacchio

• December 24, 2019 08:04

Just bought the new licence of Capture one 20 (Sonycamera) for Mac . It crashes continuosly when I try to rise the clarity or I try to export one picture or other commands.
Never happened with Capture one 12
Any suggestions to solve this huge problem?
thank you
Anna

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  Paul Steunebrink

  • December 24, 2019 09:33

  Anna,
  You could try without hardware acceleration. Go to the Capture One preferences, General tab, Hardware acceleration. Set acceleration for display to Never. If that does not work, also set for Processing to Never.

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  Anna Comacchio

  • December 26, 2019 08:32

  Thank you so much Paul seems that it works .
  
  best
  
  Anna

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