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My toolbar keep changing.

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11 comments

  • Robert Farhi

    Hi Kim,

    How do you save your toolbar ? If it is by clicking "done", it's not enough. You should also save your workspace.

    The empty gap is most often not really empty, but filled in with "spaces" (flexible or not) that you can remove using the "customise" window. You can also move the "cursor tools" toolbar using that window.

    Robert

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  • Benjamin Kim

    I did thta but it did NOT save the toolbar setting.

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  • Permanently deleted user

    I experience the same problems.  Saving the workspace doesn't help.

    I "customize" the toolbar every time I load C1.  Very frustrating...

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  • SFA

    Do you save the workspace with a different name?

    IS that workspace then used the next time you open Capture One?

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  • Permanently deleted user

    I've fixed this type of issue by doing a "full reset".  What is a "full reset"?  Getting rid of ALL Capture One preferences and starting as if the program was freshly installed.  The steps:

    1. Get your workspace configured the way you like it and save the workspace
    2. Quit Capture One
    3. Launch the mac Terminal app
    4. In the terminal window enter this command:  defaults delete com.phaseone.captureone13
    5. Quit the terminal
    6. Launch Capture One -- it will look the way it did the first time the app was installed
    7. Restore your saved workspace: Window -> Workspace -> whatever-you-named-it
    8. Check app preferences to make sure things are the way you want them to be

    Good luck.

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  • SFA

    marchyman,

    That sounds like a plist removal, right?

    Current user settings are saved for re-use on a last used basis for each catalogue/session when exiting C1.

    If for some reason this save is not successful (maybe permissions, maybe some other interference with temporary files from memory ... or whatever) changes made in the session that should be saved in what Windows calls the "userconfig" file and what I understand to be plists for Mac may not be saved.

    The simplest way to 'reset' is starts a fresh plist by eliminating the old one and then recreating where necessary - just as you have described above.

    There may be other approaches to the solution. I'm sure a Mac person will be along to advise if they spot the thread.

     

    Grant

     

     

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  • Permanently deleted user

    marchyman,

    The reset you suggested seems to have fixed the problem, at least for now.

    Thank you!

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  • Benjamin Kim

    Does C1P has its reset feature? 

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  • Daniel O'Donoghue

    I am having the same issue. Every time I load C1, even AFTER loading my saved workspace I have to "Customise Toolbar / Done" to get the toolbar to appear correctly.

    It is VERY frustrating, and seems to have happened just over the last couple of months....perhaps since the update to 13.1.1.24

    NB the proposed solution above (using Terminal) does not change anything in this behaviour. Any help appreciated!

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  • FirstName LastName

    I have the same issue - every time I open Capture One the toolbar is blank until I click 'Customize Toolbar' when it magically fills up again.

    Any sign of a fix for this?

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  • SFA

    If this was being reported as a Windows problem I would be suggesting people might want to investigate their user.config file to see whether some part of the user/catalog/whatever "last used state" settings had become compromised.

    I believe the equivalent for Mac is something like "plists"? 

    That is what Marco's suggestion from 2 years ago was all about. 

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