Login issues
I can log into the community but cannot log into the download url. I get locked out every time. Even after I reset the password. I have tried this multiple times through the course of a week. Not sure what I'm doing wrong.
This is the error I receive:
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I can login to My Account. I suggest you submit a request on top of the forums page.
During Eastern, I could not login to the forum, I was forwarded to a microsoft login page instead of the usual forum login dialog. Was it just me having this issue?
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In my case, the login to the community/forum is a different account from the login on the Capture One website for download, license management and so on.
You may of course use the same user name (same e-mail address) and even the same password, but I think that they are separate user databases.
Maybe this helps.
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I successfully logged in on Bing. My default web browser is Chrome. After that I tried on Chrome and it worked. Not sure what the problem is. All good now though.
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BeO,
"During Eastern, I could not login to the forum, I was forwarded to a microsoft login page instead of the usual forum login dialog. Was it just me having this issue?"
Given that no one seemed to be posting for the entire Easter weekend and I had the same problem that you had, I would guess that everyone was in the same situation.
(Actually Walter seemed to have posted a comment right at the start but it may be that he was still logged in from before whatever caused the login issue.)
We could speculate about what caused the problem but I suspect that this was a "Murphy's Law" event that was unfortunate to happen right before a long weekend break.
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