Smugmug
I purchased the Capture one with a free Smugmug plan. but I do not know how to sign up with free smugmug account. thanks.
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Rudolph,
Who knows?
At some point all will become clear and the emails may be revealed as errors with a working version provided or errors that should not have been sent out in the first place.
I think it may be just a non-working email link error and there might be a genuine offer to existing users (maybe existing long time users?) that matches the recent offer to new users.
But who knows?
Presumably all will be revealed soon. One way or another.
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I received it twice and three hours later I received the excuses for it being a mistake since I was not entitled for it. They adduced they were over-excited for the new tools and the new site (which IMHO is pretty awful, like this new forum. Nothing to be excited about).
Another debacle from Phase One after they sold the upgrade to people who weren't eligible for upgrade and refused to give it to them. I was not interested in smugmug and I'm not claiming for it. Mistakes can happen. I just hope that app capabilities are more consistent than their licenses, purchases and offers management. They've finally solved a bug preventing me to use catalogs for a long time. I keep fingers crossed.
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I never received the activation email once I had paid for Capture One Fuji .
So no link to SmugMug either ...
At least took a screenshot of payment confirmation with licence nr so I could activate
No response from support desk regarding activation email
Maybe should ask for a refund and go back to Lightroom when I look at all these messages
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I also have received a link to the SmugMug offer but was getting "page not found" error.
Today I got a response from the Capture One support and it looks like the email was sent to me by mistake as the SmugMug offer only applies to the purchases of Capture One, made between May 5, 2020 and June 7, 2020.
Unfortunately I've purchased my subscription in April so it looks like I've missed on the offer. At least the mistery is solved. Thanks to the Capture One support for a quick response.
Here's the response from the Capture One support in full:
"Thank you for reaching out to us and sorry for the misleading e-mail – it was sent by mistake to some of our customers, that already have the active software or that have no software at all.
Unfortunately, SmugMug offer only applies to the purchases, made between May 5, 2020 and June 7, 2020.
Have a great day and let us know if you have any further questions."
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