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Subscription Issues

Steve Ruddy

OK I'm getting old and a bit forgetful. So either my brain is broken or my account is broken. I paid for a V20 and just did an upgrade. When relaunching the software I was prompted to activate. I have not been required to do this for previous upgrades. Also my orders show the subscription but my order history does not. I finally saw the correct license key to re activate on the orders tab. So fwiw the order history is totally different than the order tab.

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  • Viktors Sergejevs

    Hi, I am a Sony user. I bought a 1 month subscription for Fuji. In history, too, there is no purchase, no key. I can not activate V20pro. WTF????

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