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Previews are blurred CPU running at 200+%

Jonas Boström

Just installed Capture One 20 on my Mac Pro late 2013 6 core with 64 GB ram D700. My entire session has pixellated previews making it impossible for me to work and Capture One runs at 200+ % CPU. 

I can hear it accessing my external drive containing my session but no info in the activity viewer.
In Activity Monitor I'm getting read speeds of about 3MB/s so something is happening.

Has anyone experienced this? Tried reinstalling to no avail. The session is verified OK. 

About to loose my mind at this moment.

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Comments

4 comments

Date Votes
  • Simon Glenister

    Seeing 'similar' issues, though it sounds as though the circumstances are slightly different...

    https://bit.ly/2LZ56uU

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  • Mark Nockleby

    Yes, also the newest version 20.13.1.0  renders M10 Monochrome files out of focus and generates errors when attempting to process them for output.

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  • Robert Farhi

    Hi Jonas,

    Try to disable OpenCL hardware acceleration, at least for display.

    Robert

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  • Jack

    Hi all. I would encourage you to make a support request if you are experiencing this problem - it's something we need to keep track of and report in-house.

    If there's excessive CPU and/or RAM usage then please include a screenshot of your activity monitor along with a copy of your log files.

    This is obviously something we're taking seriously and I hope we can address it in a future update.

    If you have already created a support request, then I shall get round to you when I can, or another member of the support team will. They'll forward everything supplementing your support request onto R&D, as will I.

    Jack - Technical Support Lead, Capture One

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