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Sigh

Permanently deleted user

In trying to force C1 to refresh previews, I inadvertently created another folder of the images by doing an import.

I deleted the folder in Windows Explorer and then started C1.  It flags the folder as not existing, so I right click and delete the folder.

This will reproducibly cause Capture One to hang. I'm now on my third round.

Maybe, just maybe one day some effort will be expended in getting Catalog functionality less problematic.

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  • Permanently deleted user
    • Edited

     

    So, I checked the catalog and it failed verification. Did a repair, indicated it had repaired the problem. Open the catalog again, right click on an existing folder and delete and then...... 

    Nothing

    Sitting here consuming memory, but no CPU cycles. I'll not bother filing a support request as the last one highlighting a BUG was responded with "upgrade to the next version" with no confirmation that the problem had actually been resolved. Just an unapologetic cash grab.

    I would like to get on with processing my photos, but instead my time is being spent on this clap trap.

    Capture One will never see another penny of my hard earned money unless they fix the horribly broken catalog functionality.

     

     

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  • Timothy Devick

    I have not had that exact problem but many, many hangs and crashes in C1 v11. I have had database problems too where I verify the catalog, run the repair, and it may repair or it may not. If it does repair, running Verify again shows the catalog is corrupt.

    I have a two page list of bugs I run into regularly in C1. I have only submitted a very few because the company doesn't seem to fix many bugs; they seem far more interested in releasing new features. I worked with their previous tech support team for over six months on a problem with catalog Verify and repair. They had me send them copy after copy of the database - I probably sent them five or six copies. Finally, after over a year of interactions, they were able to repro the bug. As far as I know it still hasn't been fixed. 

    I have tried trial versions of later versions of C1 and found the bugs on my two page list hadn't been fixed.

    My attitude towards the company is the same as yours: I'm not spending any more money with them until they fix a lot of their bugs. 

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