installing capture one pro on my Mac Catalina OS.
I bought this software from B&H . Program will not load on applications because Mac Catalina has no App to support it. What can be done? B&H says too bad I own it now. I cannot use this program that I have paid for.
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Not sure what 'App' you're talking about to support it. The software runs fine on Catalina. I'm running MacOS 10.15.5 and have not had any issues running C1. There must be another issue with your system that is preventing it from loading/running.
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Activation code will not work due to various error codes. Profile does not match means another email is matched to the software also pops up. I have provided my profile. I can't even load the trial version which B&H tried as a work around. I need a fix.
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There have been a few posts popping up on here recently regarding Activation. It sounded like C1 was having problems with their Activation Server. They were working the issue but I have no idea if it was resolved. You might want to place a trouble ticket with Customer Service as they could clarify if this is the root of your problem.
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Sounds exactly like the activation server problem; there are several thread in the forum about that.
Better put in a support ticket; if they don't get that server working PDQ they might be forced into a workaround for affected users - either way best if your name is on that list.
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I downloaded Capture 1 from the C1 itself, and install don Mac Pro with Catalina on it with not problems, you just have to make sure and grant permissions to the software when it asks for it during the install.
Not sure about buying this from B&H.....I thought it was only sold via the Capture One website?
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