CO10 crash/restart Imac during exportation

PedroAfonso

• December 07, 2016 18:06

Hi

Just wonder if anyone else as the same issue, when i am exporting a huge amount of images (1000 images) the CO10 during the exportation crash my imac and restart all OS. Any clue what is happening?

Imac 2011 with OS 10.11.6

Thanks

0

• 

  dredlew

  • December 08, 2016 05:47

  Do you have OpenCL activated? If so, deactivate it and give it another try.

  0
• 

  PedroAfonso

  • December 09, 2016 13:59

  [quote="dredlew" wrote:
  Do you have OpenCL activated? If so, deactivate it and give it another try.

  
  
  Thanks @dredlew, i've deactivate Open Cl after a reinstallation and no issues at all during the exportation 😄

  0
• 

  Christian Gruner

  • December 09, 2016 18:41

  [quote="PedroAfonso" wrote:
  

  [quote="dredlew" wrote:
  Do you have OpenCL activated? If so, deactivate it and give it another try.

  
  
  Thanks @dredlew, i've deactivate Open Cl after a reinstallation and no issues at all during the exportation 😄

  
  
  Please contact our Support Team. Setting Hardware acceleration to Never can have a significant negative impact on Viewer- and to-file-processing performance and thus we recommend that it is set to Auto.

  0

Post is closed for comments.