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Capture One Pro 8 Crashes upon load!

Nicolas Carle
I just installed the COP 8 and I can't even get it to load. It shows my previous master catalog loading then quickly shows the new layout then immediately crashes. Any help would be great because right now this is unexceptable.
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Comments

4 comments

Date Votes
  • Daniel Salazar
    why don't you open a support case?
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  • Paul Steunebrink
    Besides starting a support case as already suggested, you could try this:
    Start CO8 while keeping the Alt-key pressed. This allows you to browse and open existing sessions/catalogs, or create one new. This way you will circumvent a possible corrupt session or catalog of reopening at startup.
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  • Nicolas Carle
    I apparently have a corrupt session from CP7 that is cause sing the crash.

    Will have to reimport but not a huge deal.

    thanks for the fast replies and as to the support case filling I didn't figure out how to do so>>>?
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  • Paul Steunebrink
    [quote="NN635139987260129432UL" wrote:
    ...
    thanks for the fast replies and as to the support case filling I didn't figure out how to do so>>>?

    In case you ever need it:
    http://www.phaseone.com/supportmain.aspx
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