I can't activate the software Capture One DB
I have a Mac Power PC G5 with OS X 10.3.7.
I have installed the capture On DB software ( downloaded from the website).
The installation was successfull, but I can't activate the license, because after entering the key code and my name, adress, etc. : the button \"Activate License\" doesn't work! It's still in grey, and I can't do anything.
It's the same problem when I try to activate manually : I enter my code, the software give me another code. Then, I go to the website to enter this second code. And it doesn't work : the website says : \" Server error in .. Application\".
So what can I do? Please help me!
I have installed the capture On DB software ( downloaded from the website).
The installation was successfull, but I can't activate the license, because after entering the key code and my name, adress, etc. : the button \"Activate License\" doesn't work! It's still in grey, and I can't do anything.
It's the same problem when I try to activate manually : I enter my code, the software give me another code. Then, I go to the website to enter this second code. And it doesn't work : the website says : \" Server error in .. Application\".
So what can I do? Please help me!
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Etienne
Please create a support case att Http://support.phaseone.com
Use the same description and do not forget to include your product key.
It might be the key that is causing the issue and we might have to verify that the product key is correct and active in our system0
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