De-activated & can't reactivate

Michael Iannantuoni

• September 19, 2015 12:58

Toady when I tried to start my paid for version of Capture One V8,3,3, I got a message saying my product had been de-activated. When I tried to reactivate it it said: "Could not activate because the activation limit has been reached".

I purchased the product August 14th, 2015, upgraded Windows 7 to Windows 10 last week and updated C1 to V8.3.3 shortly afterwards. All was Ok until today!

Help!!

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  Paul Steunebrink

  • September 19, 2015 14:24

  Login to the Phase One site and go to License management. Deactivate all activations for your key. You should then be able to activate again.

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  Michael Iannantuoni

  • September 19, 2015 16:21

  Very grateful,
  
  Thanks

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