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Syncronize does not remove missing images

LarryW
v10.1.2.23 Windows 10.

When I select synchronize I get the dialog that show number to import and the number of missing images. I select Sync and CO goes through the process. However the library continues to show the missing images as offline.

I first saw this with 10.1.1 (I think it was) and reported it. I then went back to 10.0 and have been using that for awhile.

Anyone else having the same problem?
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Comments

5 comments

Date Votes
  • Permanently deleted user
    I experienced it too in 10.1 followed by crashes.

    They fixed the negative count at least.

    Will test again probably today and get back to ya.
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  • Permanently deleted user
    [quote="LarryW" wrote:
    v10.1.2.23 Windows 10.

    When I select synchronize I get the dialog that show number to import and the number of missing images. I select Sync and CO goes through the process. However the library continues to show the missing images as offline.

    I first saw this with 10.1.1 (I think it was) and reported it. I then went back to 10.0 and have been using that for awhile.

    Anyone else having the same problem?


    Yeah, still present on 10.1.2.23

    Checking my support case carefully now, I realise that they didn't address that point.
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  • Permanently deleted user
    After a rename operation, I now have a lot of files that just will not delete from the catalogue. I'll add a support case too as it does not appear to be addressed yet.
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  • Permanently deleted user
    I received a response from Support:
    This is a known issue. we will have a fix for this very soon hopefully. Please keep an eye on the release notes for the next release. I can not promise you but hopefully it should do it.
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  • Permanently deleted user
    [quote="rafikiphoto" wrote:
    I received a response from Support:
    This is a known issue. we will have a fix for this very soon hopefully. Please keep an eye on the release notes for the next release. I can not promise you but hopefully it should do it.


    Nice. I have all my fingers crossed.
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