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Epson P800 / C1 color management problem

Permanently deleted user
I'm using a Mac, Mojave 10.14.5 and Capture One 12.1 Fuji I've encounter strange problems with color vs what driver I use. The most recent Epson driver is 10.16. If I print using that driver the colors - red in particular, others to a lesser extent, are not correct. If I use Apple Airprint, the colors are correct. I'm using a Color Rendition chart and printing the same image, same profile, same paper... Adobe LR/PS prints are correct with either driver. I'd like to use the Epson driver because it has more control but it yields the wrong colors. Any ideas?
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4 comments

Date Votes
  • Philip Cruse
    Hi,
    Strange that Airprint is working, as known to be buggy.
    Some problems with Mojave reported, supposedly due to 16-bit printing being selected in the driver. I wasn't able to reproduce it on my SP3880 though.

    https://www.colourphil.co.uk/index.shtml

    Cheers,
    Phil
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  • Permanently deleted user
    Thanks. I did some prints using 8-bit then 16-bit. No difference that I could detect.
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  • Steve Jump
    Have you checked that the correct driver was installed?

    When I installed my P800 there was a choice of two drivers, one of which had airprint in its description.

    I cant find the link now, but only the full driver (not the airprint driver) has the full colorsync engine able to actually use a printer/paper icc profile.

    Steve
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  • Philip Cruse
    I know that this post is a few weeks old now, but I've just moved my C1Pro to a new Mac, which has Mojave, and found similar problems, which I was able to fix, I hope 😊
    Steve Jump made some very good points, especially re-the Airprint driver.
    I used Migration Assistant to move all (or nearly all) of my 10.13.6 stuff to the new Mac with 10.14.3.
    There is a well-known bug with Mojave and 16-bit printing (Epson only??) which gives exactly the symptoms described. I checked this out before testing C1Pro (v11) and found it present in another app. Turned off 16-bit (in Epson driver). Then OK.
    Printed out a page with two colourful images, which I had previously printed OK on old Mac. Saturation in mid-tones gone, shadows filled-in.
    Found a post on here, which recommended deleting the Epson Driver, which I did. Bingo 😄
    However! I lost all my carefully made printer presets 😭
    Fortunately, I had backed everything up with Carbon Copy Cloner, and was able to find my printer presets
    (com.apple.print.custompresets.forprinter.EpsonStylusPro3880_84DFAA__IP_.plist)
    and drop them into the correct folder: users/myname/library/Preferences.
    However, although the bad-colour problem was fixed, the presets didn't show, so following the good advice of a previous poster, I ran Onyx, which cleared out some caches. All OK!
    Moral of the story is back up everything, especially before an OS upgrade, delete the printer driver, and run Onyx.

    Cheers,
    Phil
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