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Canon 650D is not supported !

Artem Dikov
Canon 650D is not supported.
You promised to add support.
Yesterday I updated 7.0.1
As before, the color temperature is adjusted incorrectly.
When will work fine 650D?
Adobe has added support for a long time in the ACR...
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Comments

6 comments

Date Votes
  • Drew Altdo
    ❓ ❓ ❓

    Support is there so if there's something amiss please create a support case and provide an example so we can look into it for you.
    I believe we're still on Preliminary support but that should just restrict some advanced features (lens correction, LCC, etc).
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  • Artem Dikov
    please create a support case

    Yes, I already did it.
    I'll post the files that do not work properly today.
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  • SFA
    [quote="NNN634656390074110174" wrote:
    Yes, I already did it.
    I'll post the files that do not work properly today.



    So it is supported but there may be some more tuning of the results required?

    Not quite as the Subject line suggests?
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  • Artem Dikov
    [quote="SFA" wrote:
    [quote="NNN634656390074110174" wrote:
    Yes, I already did it.
    I'll post the files that do not work properly today.



    So it is supported but there may be some more tuning of the results required?

    Not quite as the Subject line suggests?


    I mean, I created a case for support.
    650D files open, but I have a problem with adjustable color temperature slider.
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  • Artem Dikov
    When will be updated with the full support of the Canon 650D ?
    I contacted customer service (3 weeks ago). They identified the problem as a bug and promised to release the update.
    I already paid upgrade from version 6.X to 7.X but I still can't processed files of my 650D
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  • Artem Dikov
    Version 7.0.2
    Works fine with a color temperature!
    Thank you
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