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found a bug in the trial and want to contact the developer

breiti
Hello,

I am in a bit of a bind here:
I study computer science and so I am alway curious too look into software that I get/buy. I am currently deciding whether or not to buy Capture One, since it seem the best fit for my workflow. I started the trial and when I started the program, I recognized some of the structure, which is vulnurable to some reverse engineering (nothing concerning personal data or anything, just the trial activation) and I found out that yes: one can reset the trial period easily.

I do not know if this is actually that interesting (since probably not many people know this or will try this) but I do not know what I should do now, or if it is worth it contacting the developers or anything. I, of course, also do not want to get into trouble. I will buy (or just leave alone) Capture One once I have decided if it works for me, but this does bug me a little bit.

Edit: this does not involve changing the system clock
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Comments

7 comments

Date Votes
  • Ian Wilson
    Moderator
    Top Commenter
    You could put in a support case and the developers would see it. (Trial users are entitled to put in support cases on the same basis as those who have purchased or subscribed for the software.)

    Ian
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  • breiti
    Thanks, I will try this
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  • WPNL
    Considering your first post you should be clever enough to figure it out 😉
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  • Kevin Clapcott
    I must admit that even though I don't study computer science, or anything like that, I figured out how easy it was to reset the trial period years ago - And for info I have a fully paid-up copy of v10 pro! 😊
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  • SFA
    As it (currently) resets for a point release issue I'm not sure that the security of the trial period (which iirc used to be 60 days anyway) is of huge concern in practical terms.

    However, now the subject is in the public domain and regularly picked up by search engine bots (presumably) it may get a wider public airing that could change the thinking behind the way trials are administered.
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  • Permanently deleted user
    [quote="breiti" wrote:
    Hello,

    I am in a bit of a bind here:
    I study computer science and so I am alway curious too look into software that I get/buy. I am currently deciding whether or not to buy Capture One, since it seem the best fit for my workflow. I started the trial and when I started the program, I recognized some of the structure, which is vulnurable to some reverse engineering (nothing concerning personal data or anything, just the trial activation) and I found out that yes: one can reset the trial period easily.

    I do not know if this is actually that interesting (since probably not many people know this or will try this) but I do not know what I should do now, or if it is worth it contacting the developers or anything. I, of course, also do not want to get into trouble. I will buy (or just leave alone) Capture One once I have decided if it works for me, but this does bug me a little bit.

    Edit: this does not involve changing the system clock

    Given how simple it is, I believe they know. The more DRM you implement, the more you tend to screw it up for the legitimate customer.

    Also, Capture One's complicated looking interface does a very good job at scaring away the noobs. The real pro's are going to pay anyway.
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  • Permanently deleted user
    Look at Adobe as well, with all the creative cloud effort, and it's never been easier to crack their software.

    At the end of the day, you might as well keep the development effort focused where it matters.
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