Batch Processing much slower in CO 11

NN144128UL4

• January 12, 2018 20:28

I upgraded from Capture one 9 to 11 last month and I'm still on my 30 day trial. I've sent 100 images to be rendered into 50% size jpegs. Typically my machine would fire through the batch in version 9 but this took almost an hour to render the batch.

Using windows 10.

Are there any known software reasons why this would happen before I get into my hardware diagnostics?

Andrew

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  SFA

  • January 12, 2018 21:32

  Using Win 7 on a 5 years old Dell notebook 100 jpgs 1280x853 at 60%, some processed, some not, took around 8 mins.
  
  The output was running to an internal mSATA SSD running at about 1/2 speed (on a comms port) with the system rather busy with applications and showing 3.5Gb free memory of the 24Gb installed.
  
  It was somewhat slower than I had hoped for but then there is a lot of stuff running. Nothing like your 1 hour though.
  
  Maybe try a re-boot and test again? But realistically your 1hr indication is way off even if for some reason output has dropped so I would say it is far from what you should expect.
  
  The trial software is the full software so nothing attributable there.
  
  If it persists I would have a look at the Log file - or ask theh C1 Support Team to do so via a Support Case.
  
  
  HTH.
  
  
  Grant

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  Benjamin Liddle

  • January 12, 2018 22:08

  There's a few reasons why processing could be slower- my initial gut reaction is to check that OpenCL is working (under Preferences > General, is Hardware Acceleration enabled or is there an error?
  
  As mentioned, probably best thing to do would be to send us a case (via link in my signature) and send your log files (via this Knowledge Base article: )

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