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is there a clenaer to make a fresh install?

mantra
Hi
i had some issues with the last version
i did run perfectly
yesterday i got 2 crashes
so i uninstalled and re-installed

well my question is

is there a cleaner to clean registry and files to make a fresh install?

or is there a tutorial to clean ,and make a fresh install?

thanks
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Comments

4 comments

Date Votes
  • Paul Steunebrink
    Phase One has a knowledge base for this. A more thorough clean than the regular 'uninstall' is described here:
    http://xchange.phaseone.com/home/Conten ... nguageid=1

    The screendumps in the article currently does not show up but the description will hopefully do.
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  • mantra
    [quote="Paul_E" wrote:
    Phase One has a knowledge base for this. A more thorough clean than the regular 'uninstall' is described here:
    http://xchange.phaseone.com/home/Conten ... nguageid=1

    The screendumps in the article currently does not show up but the description will hopefully do.

    thanks
    but there is not mention about registry keys (regkey)
    and cache (thumbs)

    and it's about the version 4 i use the 5 version
    by the way is the v5 better then 4 , i hope, i'm new
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  • Paul Steunebrink
    [quote="mantra" wrote:
    [quote="Paul_E" wrote:
    Phase One has a knowledge base for this. A more thorough clean than the regular 'uninstall' is described here:
    http://xchange.phaseone.com/home/Conten ... nguageid=1

    The screendumps in the article currently does not show up but the description will hopefully do.

    thanks
    but there is not mention about registry keys (regkey)
    and cache (thumbs)

    and it's about the version 4 i use the 5 version
    by the way is the v5 better then 4 , i hope, i'm new

    Capture One does not store much in the registry, but you can do a search on Phase One (just a hint...) and the cache/preview/thumbs are stored in a subfolder of your image folder. Article is about v4 but v5 is the same in this respect.
    0
  • mantra
    [quote="Paul_E" wrote:
    [quote="mantra" wrote:
    [quote="Paul_E" wrote:
    Phase One has a knowledge base for this. A more thorough clean than the regular 'uninstall' is described here:
    http://xchange.phaseone.com/home/Conten ... nguageid=1

    The screendumps in the article currently does not show up but the description will hopefully do.

    thanks
    but there is not mention about registry keys (regkey)
    and cache (thumbs)

    and it's about the version 4 i use the 5 version
    by the way is the v5 better then 4 , i hope, i'm new

    Capture One does not store much in the registry, but you can do a search on Phase One (just a hint...) and the cache/preview/thumbs are stored in a subfolder of your image folder. Article is about v4 but v5 is the same in this respect.



    thank you so much

    but is v5 more fast and stable then v4?
    0

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