Weird C1 v3.7.3 Problems
Just loaded the new version on a Dell w/Windows XP Pro SP2 w/1GB ram and without the camera connected, it starts up fine. As soon as I connect the camera the software recognizes the back and then instantly I begin getting a C1 Error Message that states The Parameter is Incorrect\" and a constant beeping. The only wany I can stop it is if I disconnect the camera. Clicking on the OK button doesn't do a thing. I then have to use the Task Manager to shut down C1.
If I have the camera connected before starting the software, it does the same thing.
I'm trying to use this version with a LightPhase back, which the software is suppose to be compatable with.
Any ideas what the problem is and how to correct it? Or, should I go back to v3.6, which is the last version I didn't have any problems with?
If I have the camera connected before starting the software, it does the same thing.
I'm trying to use this version with a LightPhase back, which the software is suppose to be compatable with.
Any ideas what the problem is and how to correct it? Or, should I go back to v3.6, which is the last version I didn't have any problems with?
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Ralph,
You should check the Device Manager and be sure the Phase One drivers have not been disabled by SP II.
If they have been, see Knowledge Base Article # 1696
http://support.phaseone.com/KB/Home/Sea ... nguageID=1
Regards,
kc0 -
Keith,
Thanks for your quick reply. Do to today's schedule I will not be able to follow your suggestions thoroughly till next week.
I have uninstalled 3.7.3 and reinstalled v3.6 and all is fine again.
A question though. Having done this, and all is well, can this still be a SP2 Windows PhaseOne driver problem?0
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