C1 not recognising EOS 1Ds II shooting tethered

Laurence1

• August 06, 2007 21:15

Hi guys,
Linking my EOS 1Ds II to my laptop (Windows) to shoot tethered is proving a problem. The first time I did this it worked OK. On all subsequent attempts C1 states that the camera is not connected. The appropriate drivers have been installed and I'm using a brand new 4 metre firewire cable for the connection. In the Windows device manager the EOS does show up as connected hardware.
Has anyone had this problem or something similiar and could give some advice on this.
Thanks.
Laurence

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  Anonymous

  • August 07, 2007 14:51

  Laurence,
  
  Double check the firmware version and WIA drivers for XP ( TWAIN for Win 2000)
  are indeed current.
  Be sure FW cable is secured in camera body and computer.
  
  ○Connect to computer Camera OFF
  ○Launch Capture One
  ○Create New Session
  ○Turn Camera ON
  ○Take Capture
  
  Error messages? Success?
  
  Best Troubleshooting: attempt to establish tether using Canon program. If Canon and Windows cannot communicate, then Capture One certainly cannot.
  
  Sincerely,
  K C

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  Laurence1

  • August 07, 2007 17:22

  Thanks for your advice Keith. I've followed all your suggestions. Windows recognises that the EOS 1Ds II is connected but C1 still states that "a Canon camera is not connected" in spite of doing the right actions. Any other ideas?
  Thanks,
  Laurence

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