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Pink areas on capture one main window

SojiOkita
Hi everyone,

I have pink areas on my images in C1 main window (not on output images).
I reset all preferences, checked that exposure warning and focus mask were off, unistall and reinstall... the pink areas are still there.

When I change the ICC output profile, the pink areas are different...

Here is an example of my problem, with C1 and then windows viewer:
http://img15.hostingpics.net/pics/661886c1rose.jpg

I use C1 8.3 on windows 8.1 and I use a Dell monitor with hardware calibration.

It's probably something stupid... but it's very annoying, because it happens on most of my images.
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Comments

13 comments

Date Votes
  • SFA
    As an experiment have you tried disabling OpenCL processing? (Assuming it is enabled to start with.)

    Does that make any difference?


    Grant
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  • Paul Steunebrink
    Apparently, dark blue is shown as pink. Ideas: over exposed indicator is on? Wrong ICC profile?
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  • SojiOkita
    Open CL is disabled - I will check though.

    The exposure indicator is off.
    Which ICC profile are you talking about? The monitor one?

    I forgot to tell that the example I show is a JPEG file.
    (it happens for all RAW files also)
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  • SojiOkita
    Any other ideas?

    Does anyone know how to reinitialize all C1 settings from the computer, including registry database and so on, to make my computer as C1 was never installed on it?
    I would like to test a "clean state" installation...
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  • SFA
    [quote="SojiOkita" wrote:
    Any other ideas?

    Does anyone know how to reinitialize all C1 settings from the computer, including registry database and so on, to make my computer as C1 was never installed on it?
    I would like to test a "clean state" installation...


    For what it's worth I have never, ever, done that other than on a new machine and have never had the sort of problems that you are seeking to analyse or anything remotely similar that relates to an installation problem.

    That's not to say it would not work for you but ...



    Grant
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  • NN635535894137993652UL
    Hi,
    dont know if this can help but I had similar problems a while ago.
    The display-error disappeard when I changed the "image preview size" to the same as my screen-resolution so that may be something to try.
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  • Photocor
    Hello,

    I am quite sure it is because of color management. I think you assing a color profile twice because you are working on a Jpeg file.
    Check in presentation tool that "treatment" is selected, and could you try "without color" in the treatment tool.

    Regards
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  • SojiOkita
    I made a test today, changing my monitor profile in windows parameters.

    My monitor is calibrated with hardware calibration (with Dell tool and an Xrite i1), and the profile is then set as a default profile in windows.

    I tried several calibrations before chosing the one I wanted: sRGB, Adobe RGB and "native" (which is the choice I made).
    If I set "sRGB", "Adobe RGB" as a default profile -> no pink areas.
    If I choose the "native" profile -> pink areas everywhere

    I think that C1 can't read correctly the monitor profile that was created by the Dell calibration tool...
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  • Photocor
    Hi,
    No problem with C1 but with the display profile, if you select in the "presentation"/"proof profile" the display profile it is evident that you will meet your problem.
    Never choose the display profile in the "proof profile".
    You can soft proof with this part in selecting the icc profile for paper.
    You can check consequences when you change the space color (sRVB, ProstarRVB, Prophoto....).
    But never use he display profile.
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  • SojiOkita
    I never said I chose the monitor profile in Capture One.
    I talked about "Microsoft Windows" color management preferences, and that is mandatory to have a correct color management.
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  • Photocor
    Hi,
    I am quite sure it is your color management.
    Could you give us the file which shows the problem, please.
    I wish to test something.
    Regards
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  • SojiOkita
    If it's my color management... I don't know what's wrong with it.

    As I use hardware calibration, the only parameter in windows preference is to set the monitor profile.
    I think there are 2 possibilities:

    1) There is a bug in the profile that I made with "Dell UltraSharp Color Calibration Solution".
    Other color managed software being not affected by this bug.

    2) There is a bug in Capture One color management with some very specific monitor profiles.

    I'll try making a new calibration this weekend, hoping that there was a bug with the first one.
    Anyway... C1 is currently unusable on my computer for now.

    I uploaded the profile here if someone want to make the test:
    http://dl.free.fr/mibXMP8Yz
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  • SojiOkita
    I opened a tech case and I get really quick and detailed answer.
    Big thanks to the support team!

    Seems that correct answer was #1:
    [quote="SojiOkita" wrote:
    1) There is a bug in the profile that I made with "Dell UltraSharp Color Calibration Solution".
    Other color managed software being not affected by this bug.


    Don't know how my profile was corrupted, but it was (they reproduced the problem with Apple Preview).
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