Images show very green, then correct

Jeff Herbert

• December 02, 2016 00:32

I notice that when I choose a new thumbnail, the preview often turns overall green, then it clears.
Has anyone else seen this? Didn't happen in C1-9.

Thanks - Jeff
Phase One DF+ w P65+

0

• 

  J M T

  • December 02, 2016 00:53

  Sounds like some GPU error, have you tried to set OpenCl to "never"(and restart) to see if it helps ?

  0
• 

  Christian Gruner

  • December 02, 2016 06:11

  Please contact our Support right away.

  0
• 

  Jeff Herbert

  • December 13, 2016 21:47

  Update : we just updated to OSX Sierra, turned OpenCL back on (or auto, I think).
  Problem gone so far.

  0
• 

  Françoise Nayroles

  • December 17, 2016 08:08

  Capitan, openCL OFF, no more green

  0
• 

  Christian Gruner

  • December 17, 2016 14:39

  [quote="soizic" wrote:
  Capitan, openCL OFF, no more green

  
  
  But also slower performance with OpenCL off. Please contact our Support team, so they can take a look.

  0

Post is closed for comments.