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Wrong colour in very large processed files from C1

peter chou
In processing files from my H25 at 250% or larger, when using "width size" method, the resulting file is totally off colour, looks like a different profile (than my set Adobe 1998) and nothing like the Preview. (These processed files are between 750mb- 1.5gb) When only a cropped portion of the capture is processed, at the same %, the cropped section is fine. With sizes of 200% +, I've tried both 8 and 16 bit with no difference, on 2 different G5s both running C1 3.7.4 and current Mac OS. I've tried trashing Phaseone preferences and emptied the batch queue folder. And the capture processed at the normal 100% is fine.

Help?
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Date Votes
  • E Michelson
    Hi Peter,

    It looks like you won't get much help here. Contact your dealer or create a support case at support.phaseone.com. Provide the team with more detailed info about capture one, computer and camera set up.

    We'll be happy to help you get to the bottom of this.

    Thanks
    Eric Michelslon
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